Privacy Policy

AXIVIS AI ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our platform, applications, and AI-powered diagnostic tools.

1. What Information We Collect

• Personal Information: Name, email, phone, DOB, gender, location, account credentials
• Health & Clinical Data: DICOM scans, lab reports, wearable data, AI interpretations
• Technical Data: Device identifiers, IP address, browser, cookies, usage logs

2. How We Use Your Information

• Provide AI-driven decision support
• Generate insights and recommendations
• Improve functionality and experience
• Comply with regulations
• Provide support

3. Legal Basis for Processing

• Consent-based usage
• Legitimate interest
• Compliance with HIPAA, GDPR, ISO 13485/27001

4. Data Security & Protection

• HIPAA-compliant
• ISO 27001, SOC 2 Type II, ISO 13485 certified
• Secure AES-256 encrypted servers
• Multi-factor authentication and audits

5. Data Sharing & Third Parties

• Only with authorized professionals
• Trusted cloud infrastructure under agreements
• Legal authorities when required

6. Data Retention

• As long as necessary to deliver services and comply with law
• Deletion/export available on request

7. Your Rights

• Access, correct, delete data
• Withdraw consent
• File a complaint

8. Cookies & Tracking

• Used for session security, analytics, and performance
• Manage via browser settings

9. Children's Privacy

Not intended for individuals under 16 without parental consent.

10. Changes to This Policy

May be updated periodically. Users notified of material changes.